This KPI Development session teaches you how to create SMART, measurable KPIs that connect employee performance with strategic objectives.
We break down your departmental goals, define key responsibilities, and translate them into quantitative and qualitative KPIs. You’ll learn how to assign targets, measure performance, and design a simple tracking dashboard.
The session is interactive and includes real examples customized to your business.
This Session Is Suitable For
- Managers who struggle to measure performance
- HR teams building a KPI system
- Companies without clear performance expectations
- Startups or SMEs wanting structured monitoring tools
What We Will Discuss
- SMART KPI principles
- How to map goals → responsibilities → KPIs
- Types of KPIs (quality, quantity, financial, behavioral)
- KPI weighting, scoring, and target-setting
- How to monitor KPIs monthly & quarterly
What You Will Learn (DIY Takeaways)
- How to build KPIs for any role
- How to define measurable targets
- How to link KPIs to productivity
- How to create a simple performance dashboard
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