enjaz, job, jobs, career, careers, organization, companies, cairo, egypt
enjaz, job, jobs, career, careers, organization, companies, cairo, egypt
enjaz, job, jobs, career, careers, organization, companies, cairo, egypt
Travel Consultant
Enjaz is always looking for talented people. We realize that productive people are always a good addition to any organization. So if you have the passion to work with some of the biggest companies in the world, join in!
Department: Marketing & Sales
Project Location(s): Cairo, Egypt
Education: Bachelor degree
Compensation: TBD
Responsibilities
- Prepare travel proposals and contracts for the client.
- Handle holiday’s packages operation for groups including Reservation and operation.
- Contact different suppliers (Hotels, sightseeing, airlines, local tour operator…etc.) to confirm and follow up on outgoing travel services.
- Handles Group ticketing with airline companies & suppliers.
- Issues, cancel, change, refund group and individual tickets through Amadeus, airline companies or suppliers.
- Revise and coordinate supplier statements with both airlines, operators, and accounting.
- Revise and reconcile suppliers’ monthly statements and coordinate the payments and refunds with the accounting in a timely manner.
- Receive and handle customers’ complaints and communicate with concerned related parties to maintain customer satisfaction.
- Manage queues throughout the day for schedule changes, ticketing deadlines, and canceled itineraries and communicate it accordingly with the operators or the clients in a timely manner.
- Assist in the Design of fixed departure packages for group trips throughout the year.
- Support in the Design of the ready-made packages for FIT and honeymoons.
- Contact new suppliers to get contracted hotels and tourism services to create the best travel packages.
- Contact different suppliers (Hotels, sightseeing, airlines, local tour operator or similar) to confirm and follow up on all travel services.
- Assist in Development of the sales and marketing plans with the sales & marketing team.
- Train new employees for destination training and quotation process.
- Travel with group trips abroad in order to handle the operation on the ground.
- Represent the company at industry events, conferences and trade shows when required.
Requirements
- Minimum of 5 years work experience in sales or tourism industry.
- Minimum of 3-year experience in tourism in the outbound department.
- Amadeus basic is required and Amadeus Advanced is preferred.
- The maximum Age is 35 years old.
- Perfect English Language Level (writing & speaking).
- Knowledge of leisure destinations outside Egypt.
- Flexible to travel abroad to handle Group trips.
- Perfect expertise in Microsoft Outlook and Office programs.
- Excellent Communication skills and management skills.
- Presentable appearance.
- Ability to work under pressure.
- Preferred to be living in New Cairo.
- Working Hours: 09:00 am to 06:00 pm.
Benefits
Mobile Allowance
- Medical & Life Insurance
- Social Insurance