IT Help Desk

Enjaz is always looking for talented people. We realize that productive people are always a good addition to any organization. So if you have the passion to work with some of the biggest companies in the world, join in!

Department: IT
Project Location(s): Cairo, Egypt
Education: Bachelor's
Compensation: TBD

Responsibilities

Communicate by phone with staff to solve problems and provide assistance

Identify and solve potential hardware and software errors
Train staff on new technologies and software platforms
Deliver customers’ requirements
Learn about clients to provide a more elaborate service and guide their staff to solve problems

Skills/Experience

  • Bachelor’s Degree in Computer Science or in any equivalent field
  • A minimum of 3 years’ experience in IT
  • Familiar with the following:  Microsoft Windows server 2008, Win 7 , Win 10, Familiar with Office 2013, 2016, Outlook System
  • Familiar with printing, scanning, fax services, and complete the basic configuration and simple repairs
  • Familiar with the commonly used models, such as Lenovo, Dell, HP hardware failure repair
  • Be familiar with commonly used software such as Photoshop, etc
  • Familiar with the view of access control and monitoring system CCTV operation and basic configuration​

Benefits

Social insurance

Medical insurance

how can we help you?

Our candidates are the most valuable asset and the core of most of the services we provide to our clients.

 

We strive to match every candidate with the job opportunity that fits his qualifications the most.

 

Our energy is generated from the daily success stories of our candidates and the satisfaction of our clients.

 

Your dream job might be few click away, make sure to read and understand everything to present yourself in the most perfect way to your employer

 

“Don’t be pushed around by the fears in your mind. Be led by the dreams in your heart.

 

Pursue what catches your heart, not what catches your eyes.”

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